Privacy Policy

At Westend Hotel Matheran, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a booking.

1. Information We Collect

• Personal Information: Name, email address, phone number, and address when you make a booking or inquiry.
• Booking Details: Check-in/check-out dates, number of guests, and special requests.
• Technical Data: IP address, browser type, and device information automatically collected through cookies.

2. How We Use Your Information

• To process your reservations and manage your stay
• To communicate with you regarding bookings and inquiries
• To improve our services and website experience
• To send occasional promotional updates (you can unsubscribe anytime)

3. Sharing of Information

We do not sell your personal information. We may share your data with trusted third parties only for the purpose of fulfilling your booking, such as payment processors and transportation partners, under strict confidentiality agreements.

4. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, .

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.